Shipping policy

Jackass Apparel Shipping Policy

Effective Date: [Insert Date]

At Jackass Apparel, we strive to ensure a smooth and efficient shipping process for all our customers. Please review our shipping policy to understand how we handle orders, processing times, and deliveries.


1. Processing Time

  • All orders are processed within 5-7 business days (excluding weekends and holidays).
  • If there is a delay due to high order volume or other unforeseen circumstances, we will notify you via email.
  • Orders placed on weekends or holidays will begin processing on the next business day.


2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout based on your selected shipping method and location. Estimated delivery times are as follows:

Shipping Method

Estimated Delivery Time

Cost

Standard Shipping

5-10 business days

Calculated at Checkout

Expedited Shipping

2-5 business days

Calculated at checkout

International Shipping

7-21 business days

Calculated at Checkout

  • • Delivery times are estimates and not guaranteed.
  • Expedited shipping options are available for an additional fee.


3. International Shipping

  • We currently ship to Worldwide.
  • International orders may be subject to import duties, taxes, or customs fees imposed by the destination country. These charges are the customer's responsibility and are not included in the order total.
  • Jackass Apparel is not responsible for customs delays or additional charges applied by local authorities.


4. Order Tracking

  • Once your order ships, you will receive a confirmation email with tracking information.
  • Tracking updates may take 24-48 hours to reflect movement in the carrier’s system.


5. Lost, Stolen, or Delayed Packages

  • Jackass Apparel is not responsible for lost or stolen packages. If your package is marked as delivered but you have not received it, please check with your local post office or carrier.
  • If your package is delayed beyond the estimated timeframe, please contact the carrier for further assistance.
  • If an incorrect address was provided at checkout, we are not responsible for delivery issues. Please ensure your shipping information is accurate before placing an order.


6. Shipping Restrictions

  • We do not ship to P.O. Boxes or APO/FPO addresses.
  • Certain items (e.g., hazardous materials, oversized products) may have shipping restrictions based on local laws and regulations.


7. Contact Us

If you have any questions about our shipping policy, feel free to reach out:

📧 Dana@jackassapparel.com
📍 3135 Poppy street West Sacramento, California 95691

Thank you for shopping with Jackass Apparel! We appreciate your support.